Privacy Policy

Last Updated: 14th February 2025

Welcome to Kandy Voyages. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kandyvoyages.com and when you book our Sri Lankan tour packages.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

Personal Information: Name, email address, phone number, passport details (if required for travel arrangements), and payment details.
Booking Information: Tour package details, travel preferences, and special requests.
Automatically Collected Information: IP address, browser type, device information, and browsing activity through cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and confirm your tour bookings.
To communicate with you regarding your travel arrangements.
To improve our services and website functionality.
To comply with legal and regulatory requirements.
For marketing purposes, such as sending promotional offers (only with your consent).

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Travel service providers such as hotels, transport operators, and tour guides to fulfill your booking.
Third-party payment processors to facilitate secure transactions.
Legal authorities when required to comply with laws and regulations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your personal data. However, no online data transmission is completely secure. Use our services at your own risk.

6. Your Rights

You have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the information we hold about you.

To exercise these rights, contact us at info@kandyvoyages.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@kandyvoyages.com